Summary
Starting with a blue-sky vision pitch to both Sony and Microsoft, I worked with both partners to enable true cross-platform voice chat for gamers around the world. Finally, gamers playing on an Xbox or a PS5 could seamlessly chat with their friends playing on PCs or other consoles.
Remote control experience.
Getting set up with confidence
This was the first time Discord had a bidirectional account linking flow, so I added step indicators throughout the flow to help orient the user to where they were. Additionally, I added in information about the required Xbox app and included an animation at the end of the flow to educate where to start the call.
Bidirectional account linking flow
FTUX
To further guide gamers on where to initiate the new feature, I added a banner above the call sheet which led to some of the signature Discord sparkles to guide gamers to the entry point.
First time UX to educate where to kick off the call from
Joining a call
